Apply for a Mortgage with TRI Pointe Connect


Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. TRI Pointe Connect is acutely aware and sensitive to the privacy concerns of visitors to its website and consumers seeking its loan products. Any questions regarding this Privacy Statement can be directed to our Compliance Department using the contact information listed below.

Third Party Web Sites

TRI Pointe Connect's website contains links to other websites. TRI Pointe Connect makes no representations with respect to the privacy practices, privacy policies or otherwise regarding such other websites.

Age Restriction

TRI Pointe Connect's online services and website are not intended for children under the age of 13. TRI Pointe Connect does not intentionally collect or request information from children under the age of 13 without parental consent.

Online Tracking

TRI Pointe Connect does not track the activities of visitors to its website over time and across different websites or online services. TRI Pointe Connect may track the activities of visitors while they are browsing its website. TRI Pointe Connect utilizes the IP addresses of visitors and applicants to help diagnose server problems and to administer the TRI Pointe Connect website. An IP address is used to help identify the visitors and eliminate the need for redundant data entry. The site uses cookies to keep track of a visitor’s progress through the completion of forms.

Gathering of Information

TRI Pointe Connect does not collect any personal information from visitors to its website without explicitly requesting the information. If a visitor is just browsing the TRI Pointe Connect website, TRI Pointe Connect does not gather personal information about the visitor, except the consumer’s location. Location information is collected with prior consent from the visitor and it is used to guide the visitor to the TRI Pointe Connect branch nearest to the visitor’s location.

Online Forms 

TRI Pointe Connect uses forms throughout its website to provide visitors with the opportunity to submit comments, suggestions, and inquires. In order to do so, TRI Pointe Connect may request additional personal information from the visitor that is relevant or necessary to satisfy the request.

Prequalification Request

Visitors may request to be prequalified for a loan on the TRI Pointe Connect website. During the prequalification process, TRI Pointe Connect requests certain personal information, such as name, address, social security number, telephone numbers, e-mail address, and information regarding employment, income, expenses and assets.

Use of Information

TRI Pointe Connect uses information, provided by a visitor or a third party regarding the visitor, for the primary purpose of providing a loan. Applicants should be aware that when any real estate transaction is closed and the deed of trust is recorded, it becomes open to public inspection.

Credit Report

A credit report is required to complete a request for prequalification; therefore the visitor is given the opportunity to provide his or her consent for TRI Pointe Connect to obtain his or her credit report. TRI Pointe Connect uses a third party credit reporting company to obtain the credit reports of all persons named in the request. Credit report information will be safeguarded and is not accessible via the TRI Pointe Connect website.

Processing, Funding, and Servicing

Information gathered on the TRI Pointe Connect website may be used to process, fund, and service a loan application submitted by a visitor. This process may require TRI Pointe Connect to share the information with third parties. The information will be safeguarded and is not accessible via the TRI Pointe Connect website.

Sharing of Information

TRI Pointe Connect shares information provided by visitors with third parties who assist in the processing, funding, servicing and sale of the loan. Third parties may include title companies, appraisers, insurance companies, underwriting services, processing services and purchasers of loans. Please see the TRI Pointe Connect U.S. Consumer Privacy Policy for additional information about how personal information may be shared.

Information Retention

TRI Pointe Connect may retain visitor information, including personal information, communication, and correspondences in order to improve our services or website. Additionally, federal and state statutes and regulations require TRI Pointe Connect to retain certain information for a prescribed period of time. TRI Pointe Connect secures the information it maintains through physical, electronic, and procedural safeguards that comply with federal and state standards to store and secure personal information from unauthorized access, alteration, and destruction.


TRI Pointe Connect has active and in-depth security measures to protect visitors from the loss, alteration and mishandling of submitted information. Only authorized staff members and approved persons will have access to restricted information.

To ensure online mortgage information remains private and inaccessible to unauthorized parties, TRI Pointe Connect uses Secure Sockets Layer (SSL) server technology, which allows for the confirmation of the identity, certificate and public ID of TRI Pointe Connect servers.

Additionally, all browser information is encrypted as a numeric code. Only the TRI Pointe Connect servers and visitor browsers can decode the information. The SSL also detects whether the information has been altered to ensure the best online mortgage security.

Current versions of popular browsers that are SSL compatible include, but are not limited to, Internet Explorer, Chrome, Safari, Firefox and AOL. If the browser displays a latched lock, key or other security symbol, the secured connection is activated.


If you have entered information on the TRI Pointe Connect website that you would like to be deleted or updated, please contact the TRI Pointe Connect Compliance Department using the Contact information listed below. However, please be advised that we may not be able to accommodate all requests because state and federal statutes and regulations require us to retain certain information for a prescribed period of time.

Changes to this Policy

This Policy is current as of December 15, 2014. This policy may change from time to time. The most current version of this Policy is the one posted here. Please visit this website to view the most current version in the future.

Contact Us


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TRI Pointe Connect
4800 N. Scottsdale Rd. Ste-3800
Scottsdale, AZ  85251


(844) 760-5626

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Current As Of

This Policy is current as of December 15, 2014.